How do I return my online order?

Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.

How do I cancel my order on Jamboshop?

How can I cancel an order? Orders can only be canceled before dispatch. You can log into account to cancel your order, or write to [email protected].

How do I return a next item?

To return by post call 0333 777 4574# to request a returns label, then take to your nearest Post Office.

Can I return my Next online order in store?

You can’t return an item purchased online to a Next store. Keep your proof of return until you receive confirmation you have been refunded. You will receive a refund within 28 days to the payment method that you used to place your order.

Where do I stick a return label?

Place the label on the outside of the box, if possible on the widest side. Do not place it on a closing line or on the tape used to close the package. Make sure that the information on the label is correct and complete (sender and receiver details, and weight of the shipment).

How do I return a get label?

There are two options for this: Pre-Paid Returns Label? Contact us with your order number via email ([email protected]) or phone 0333 004 3111 (Charged at your local rate, mobile operators may vary) and we will pop a pre-paid returns label in the post for you.

How long do I have to return an item bought online?

When you buy an item online, by law, you have 14 days to return it. And that’s 14 days from when it arrives. That’s because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.

Can you try clothes on in shops?

Lockdown restrictions have forced retailers to close fitting rooms in stores for several months in a bid to minimise Covid-19 infections. But with the remaining legal coronavirus rules now lifted in England, following the so-called ‘freedom day’ on 19 July, shops across the country have now started to open back up.