Guidelines

Why my Jio SIM is not working even after recharge?

Why my Jio SIM is not working even after recharge?

To check this go to Settings > Mobile Networks > Access Point Names. — Try choosing Jio as network operator manually by going to Settings > Mobile Networks > Network Operators. — If the Jio SIM still doesn’t work, chances are that it has some software or hardware incompatibility in your phone.

Why am I not able to make or receive calls?

Check that Airplane Mode is disabled on your device. If it is disabled but your Android phone still can’t make or receive calls, try enabling Airplane Mode and disable it after a couple of seconds. Disable Airplane Mode from Android Quick Settings drawer or navigate to Settings > Network & Internet > Airplane Mode.

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Why call is not going from my phone after recharge?

Ensure your Android or iOS mobile phone is updated with the latest device software. Ensure the network settings on your device are enabled. Ensure that you have completed the tele-verification process. Check if you are getting VoLTE / LTE / 4G sign beside the signal bars on your handset.

Why is my jio voice call not working?

If the issue persists, try changing your battery mode (Settings -> Battery / Power settings) to disable Power saving mode to normal OR manually add JioCall (Settings -> Battery / Power -> Manage apps battery usage) as exception to enable network access for the app when device goes asleep.

Why is my phone not able to make calls?

Make sure that airplane mode is not on. When this mode is enabled, mobile networks are disabled, and incoming phone calls go to voicemail. Pull down from the top of the phone’s screen to access Quick Settings, or go to Settings > Network & internet > Airplane mode to check the status.

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How do I make calls on my Jio?

You have to download JioCall from App Store. After downloading it, insert Jio SIM in the phone and complete the configuration. Once you configure JioCall, the phone number of Jio SIM with which it is configured becomes the phone number of the app & the app is ready to be used.

What happens if I don’t recharge my Jio SIM card?

Not recharging with any Jio Plan will make your Jio sim inactive. This is the first stage or warning stage of your Jio sim. This will make the following changes to your sim card behaviour. You cannot make Calls using your Jio Sim Card.

What are the warning stages of a Jio SIM?

This is the first stage or warning stage of your Jio sim. This will make the following changes to your sim card behaviour. You cannot make Calls using your Jio Sim Card. As soon as you dial a number with your card, it will tell you that your account balance is low and disconnect the call. You cannot send SMS using your Jio Sim Card.

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Why can’t I make a voice call on my Jio Phone?

In case you have VoLTE client , You can make a Voice call directly. Check your phone has voLTE feature. If not install Jiovoice app to make voice calls. If you already have voLTE enabled phone, then probably your current pack might get expired.

How do I enable VoLTE on Jio SIM?

Make sure your handset is volte and sim is not data only sim. If it is volte handset, make sure to enable volte in settings. If volte is enabled, make sure you have given LTE line to jio sim. Just choose data option on jio sim. Enabling data is not important. Make sure, the volte or HD icon appear.