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What is the role of associate technical support in Tech Mahindra?

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What is the role of associate technical support in Tech Mahindra?

Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list). Job Description and Required Skill Set: Candidates hired would be involved in troubleshooting & handling customer queries related to network devices. IMPORTANT: Candidates are required to join immediately.

What is band U in Tech Mahindra?

U Band. The U band can be considered as the entry or base level band in the internal Hierarchy of the Tech Mahindra.

What is operational round in Tech Mahindra?

First round would be simple , where you need to introduce yourself , speak about yourself for 5 mins or so. second round would be hr round I hope so. another round would be telephonic or video call round. and the last round would be operations round.

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How many interview rounds are there in Tech Mahindra?

4 rounds
4 rounds of interview. First round would be simple , where you need to introduce yourself , speak about yourself for 5 mins or so. second round would be hr round I hope so. another round would be telephonic or video call round.

What should I study for technical support job?

Qualifications for Technical Support

  • A bachelor’s degree in computer science or related technology field is preferred.
  • Industry-specific certification in relevant computer languages or software may be required.

What is it like to work at Tech Mahindra?

Working in tech Mahindra is not a bad experience, but has lot of pressure. Apart from that low salaries paid, cannot balance work & personal life. Was this review helpful? Spent 1 year in Tech Mahindra and learnt so many things.Some thing in company need to be changed and terms of management and professional environment. Was this review helpful?

How many reviews does ambitionbox have about Tech Mahindra?

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AmbitionBox has 171 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 71\% of employ…

What skills do you need to be a technical support associate?

Process : Technical Support Voice Inbound. Excellent command over English (Spoken/Written) Must possess the zeal to demonstrate Customer First culture in every interaction Ability to troubleshoot and fix Hardware/ Networking/ SR. ASSOCIATE, TECHNICAL SUPPORT