General

Can Comcast come into my property?

Can Comcast come into my property?

More than likely your property is subject to a utility easement which grants Comcast the right to enter the property to perform their duties. Check your title policy when you purchased your home. It may also appear on the survey if you had one done…

Why do power companies trim trees?

The National Electrical Safety Code (NESC) requires utility companies to make sure trees, branches and other vegetation near power lines are trimmed, pruned and/or removed as necessary to prevent damage to the lines that could create a risk of electrocution or electric shock injury.

Does Comcast trim trees?

Comcast does not do tree trimming. You will need to contact a tree trimming service yourself.

Does spectrum have easement rights?

Since Spectrum carries telephone, they are considered a utility and have easement rights which usually allow them access no matter what, but when I was a tech, it was customary and just plain respectful to request permission first.

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What is the customer service number for Xfinity?

1-800-XFINITY
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Can a utility company come on my property?

As the property owner, you could have several types of utility lines running under or over your land, such as electric or gas lines. If these lines exist, a utility company can access them if there’s a problem, even if that means going onto your property to do so.

Does cable company trim trees?

As a homeowner, trees that have been planted too close to power lines can cause a problem for more than just you. To mitigate this safety risk, electric service providers often perform pruning to trees that grow close to power lines. But that pruning is done to clear the lines – not for the health of the tree.

Can tree branches affect phone line?

Re: Trees and phone line never a problem. If a branch start to look as though it will strain the wire then get up there and either move the wire or cut the branch.

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Does Comcast have to bury cable?

An underground cable line normally brings Xfinity services to your home. In most cases, these lines are installed when your home’s being built; however, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced.