Can you guarantee a dish is free from allergens?

If a customer requests that a dish be made without allergens you can say no. If you agree to produce the meal you have to ensure that the meal is free of the allergenic ingredient AND ensure that the food is not contaminated with the allergen in question.

What should you do when asked to prepare a dish without a certain allergen?

When you have been asked to prepare a dish that does not contain a certain food, make sure work surfaces and equipment have been thoroughly cleaned first. Make sure staff wash their hands thoroughly before preparing the dish.

Are restaurants required to tell you ingredients?

The law does not require retail or food service companies that make food to order to give ingredient lists or allergy warnings to customers. That means any restaurant, cafe or food cart that makes food to order does not need to give you the ingredients list or tell you the food contains allergens.

What should you do if a customer tells you they have a food allergy?

Take special requests seriously. When a customer announces that he or she has a food allergy, the information should be noted immediately on the ticket. It should then be conveyed directly to the manager. Many people with food allergies call ahead to confirm that a restaurant can accommodate them.

Can a restaurant refuse to serve someone with an allergy?

However, food allergy is legally considered to be a disability, so banning someone with food allergy from your restaurant is no different than banning someone with any other disability, because the ban is based on a physical condition that is out of their control.

Can you state that you don’t know if an allergen is present?

Under the guidelines: You can no longer state that you don’t know if an allergen is present. You can no longer state that all foods “could” contain allergens. Oral statements have to be backed up in writing if required.

How do you stay safe from food allergies?

Living With Food Allergies

1. Precautions You Should Take to Avoid Allergic Reactions.
2. Label Foods in Your Home as “Safe” or “Not Safe”
3. Avoid Pantry Mix-Ups.
4. Avoid Sippy Cup Mix-Ups.
5. Avoid Contaminating Your Food Supply.
6. Avoid Getting Allergenic Residue All Over the House.
7. Don’t Forget Your Guests.
8. Take Precautions When Cooking.

What are the big 8 foods that people are most allergic to?

Approximately 90\% of food allergy reactions occur to one of eight common foods in the U.S.1 Called “The Big 8” these foods include: Milk, eggs, peanuts, tree nuts, fish, crustacean shellfish, wheat and soy.

Do restaurants have to ask about allergies?

There is no legal obligation on the part of a restaurant to ask a patron about food allergies. Providing the customer with all relevant information will allow them to make their own informed choice regarding whether it is safe for them to eat at any particular location.

How will the new law affect information on allergens at a restaurant?

Under Natasha’s Law all prepacked for direct sale (PPDS) food will be legally required to have clear ingredients and allergen labelling. The new labels must contain: A full list of ingredients. Emphasised allergenic ingredients.

Is it the allergy sufferers responsibility to inform us of their allergy?

“Food allergic consumers have the responsibility to ask for allergen information to ensure that they make safe food choices. This allergen information must be easily accessible to all consumers as well as accurate, consistent and verifiable. It is also essential to ensure that it can be updated easily when required.”

How do you handle an allergic guest?

Here’s how to handle your guests’ food allergies and dietary restrictions.

1. Get the info.
2. Find the right caterer.
3. Show them the menu.
4. Labelling = your BFF.
5. Let them hit the buffet first.
6. Make them their own meals.
7. Think about yourselves!
8. Do dessert.