What information can a nurse give over the phone?

Under HIPAA, your health care provider may share your information face-to-face, over the phone, or in writing. A health care provider or health plan may share relevant information if: You give your provider or plan permission to share the information. You are present and do not object to sharing the information.

Can nurses tell patients lab results?

Although there are no “laws” (other than HIPPA regulations related to confidentiality) about something like this, it is understood that the primary care provider, physician or advanced practice nurse, (whoever ordered the tests) should see the results first — they usually sign off on them to indicate he or she saw the …

What must you verify when giving lab results over the phone?

Giving test results to a patient during a telephone conversation is fine, as long as you know you’re speaking with the patient. If there’s any doubt about the patient’s identity, ask him or her to provide some verifying information (e.g., date of birth, Social Security number, or the date of his or her last visit).

Can you give medical information over the phone?

Answer: Yes. The Privacy Rule allows covered health care providers to share protected health information for treatment purposes without patient authorization, as long as they use reasonable safeguards when doing so. These treatment communications may occur orally or in writing, by phone, fax, e-mail, or otherwise.

Can a nurse give abnormal results?

Subsection (b)(4) of Section 2725, authorizes the nurse to implement appropriate standardized procedures or changes in treatment regimen in accordance with standardized procedures after observing signs and symptoms of illness, reactions to treatment, general behavior, or general physical condition, and determining that …

Is it a Hipaa violation to give results over the phone?

Answer: Yes. The Privacy Rule allows covered health care providers to share protected health information for treatment purposes without patient authorization, as long as they use reasonable safeguards when doing so. A laboratory may fax, or communicate over the phone, a patient’s medical test results to a physician.

Can doctors tell you blood test results over the phone?

The only person who can tell you that your results are fine is your doctor. They are trained to understand test results; administrative and nursing staff aren’t. For these reasons, medical centres often have a practice policy that no results will be given over the phone.

Are phone numbers a HIPAA violation?

No, because although names and telephone numbers are individual identifiers, at the time the individual calls the dental surgery there is no health information associated with them.