Advice

Do computer technicians go through your personal stuff?

Do computer technicians go through your personal stuff?

If your hard drive is not encrypted (Bitlocker for Windows, Filevault for macOS), or if the drive is encrypted, and you have given the repair shop your password, then yes, they can access your data.

Do repair shops look through your phone?

Most repairs are hardware repairs which we do with the phone turned off. We do have to turn the phone on to verify it’s working, but we just run the tests/diagnostics and then turn them back off. In the case of a software repair, more often than not we have to re-flash the phone which wipes all personal data anyway.

Does Geek Squad look at your history?

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Yes, Geek Squad can search your files and hand you over to the police.

Does computer repair need my password?

Most computer technicians will ask you for your login password when they take your device for repairs. In such cases, there is no need to give your password to him. If he wants to test the device, he can simply boot till your Windows login screen, and that should be good enough.

Do I need a computer technician to fix my computer?

Common Computer Issues That Require a Computer Technician. There are several issues that could plague your computer during the span of its life. For most of these issues, you would be able to troubleshoot them at home. But there are more complex problems that require the expertise of a computer repair technician.

Should I Fix my Computer myself or hire an expert?

Fixing a computer on your own might seem practical; but, in the long run, paying for an expert technician makes more sense. Another factor that can complicate the process of computer repair is the fact that issues affect either the software or hardware.

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What happens when a technician remotely accesses your computer?

When a technician is remotely accessing your computer, you may be able to see what they are doing. Often, remote access software will show the other person’s actions to you on the screen. In addition to being able to see, there may be some kind of communication between you and the technician. This could be in the form of a voice or a chatbox.

Do you pay someone to fix your computer?

You may have skills that I.T people do not have. They may pay you for your service like fixing their car; like-wise, you pay them to fix your computer. However… how well do you, know and trust your computer technician before you hand over your personal data and provide them with full access to your computer?