Can I use my JCPenney card without the card?

You should be able to use the JCPenney Credit Card in-store if you’re an authorized user and do not have the card handy. A store representative should be able to call Synchrony for assistance with adding the charge to your account.

What if I forgot my JCPenney credit card?

You can report a lost JCPenney Credit Card card by calling Synchrony Bank customer service at 1-(800) 527-4403. Synchrony Bank will request some security information in order to verify your identity before sending a replacement. Ask the Synchrony Bank rep to cancel your old credit card and send a replacement.

What bank is associated with JCPenney credit card?

The JCPenney Credit Card is issued by Synchrony Bank.

Can you use JCPenney credit card online?

Your JCPenney Credit Card can be used at all JCPenney Stores, jcp.com and Sephora.com.

Does CVS accept JCPenney credit card?

You may use your JCPenney store card at JCPenney, JC 5 Star Outlet stores and some CVS and Rite Aid stores.

Do JCPenney credit cards expire?

JCPenney credit cards do not have an expiration date. You may select JCP credit card on check out and it will not ask for one. If, you’re having trouble placing your order you may call 800-322-1189 and a representative will be happy to place the order for you.

How do I know if I have a JCPenney card?

In order to check your JCPenney credit card application status, you will need to contact Synchrony Bank’s customer service department. You can do so by phone (1-855-220-3806) or online. Either way, you’ll receive a decision in the mail within 10 business days.

Can I use my JCPenney credit card at CVS?

A JCPenney credit card can only be used at JCPenney, 5 Star Outlet Stores and select Rite Aid and CVS locations.

Can I use my JCPenney card online?

Currently, the JCPenney credit card can be used for purchases at JCPenney, JCPenney.com, Sephora stores inside JCPenney stores, Sephora.com, Rite Aid, and Riteaid.com. At this time, the card cannot be used for purchases at stand-alone Sephora stores.

Can I use my JCPenney credit card at Sephora online?

Sephora accepts a JCPenney credit card for purchases on Sephora.com. Just select JCPenney as the credit card type in the billing section of checkout. All terms and conditions associated with the JCPenney credit card apply when used on Sephora.com.

How do I Check my JCPenney credit card balance online?

You can view the account balance as of your last statement date by selecting “Account Summary” from the JCPenney Online Credit Center main menu. After you log-in you can view your balance and other account information. How can I request a credit balance refund?

How do you look up a JCPenney receipt?

JCPenney store associates can look up a receipt if the purchase was made with a debit or credit card within around six months to one year, a corporate customer service representative said. To request receipt lookup, bring the item and the card you originally paid with to your local JCPenney store.

Can I use my card at JCPenney before I receive my card?

Check the label on your card for activation instructions. Can I use my account at a JCPenney Store before I receive my card in the mail? Yes, just bring valid photo identification to the customer service area in any JCPenney Store and they will issue you a temporary card to allow you to purchase that day in the store.

How do I contact JCPenney customer service?

Please call JCPenney Customer Service at 1- 888-JCP-RWDS (1-888-527-7937). We’ll be happy to help you. How do I earn points? If using a valid JCPenney Credit Card or JCPenney Mastercard, you will receive one JCPenney Rewards point (“point”) for each one dollar spent on qualifying purchases made in store or online up to the Point Maximum.