How do I complain about a bus company?

You can complete an online complaint form at www.lgo.org.uk/complaint-form. You can phone our helpline on 0300 061 0614. You will be able to discuss your complaint with one of our advisers.

How do you call a bus?

You can also tell us by calling 0343 222 1234 (call charges may apply) or select the ‘safety issues and incidents’ option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days.

Is there an ombudsman for public transport?

The Local Government Ombudsman (LGO) provides a free, independent service for complaints about many public authorities, including Transport for London. The LGO can investigate complaints about streets and traffic.

How do I write a complaint letter about transportation?

Sir, With due respect I would like to complain about the poor transport system in my area. The problem of the low number of buses in my area is very prevalent. Because of this people have to face the problem of the cost-effective public transport.

What do you do when you get on a bus?

1. Ask a friend to help you.
2. Plan your journey with the help of your friend.
3. Find out what time your bus arrives at the stop.
4. Take some money to buy a ticket.
5. Find your nearest bus stop.
6. When you see the bus, hold your arm out.
7. Tell the driver where you would like to go.
8. Sit down and enjoy the ride.

How do I file a complaint with TfL?

Choose from one of the following three options to lodge a formal complaint:

1. Make a complaint online.
2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing.
3. Write to: Customer Services Manager. Congestion Charging.

How do I complain to Vosa?

If you are still not sure, contact VOSA’s Customer Service Centre on 0300 123 9000.