How do you handle inappropriate comments at work?

If someone makes an inappropriate comment in the workplace, use these instructions as a general guide for responding in a professional manner:

1. Process your emotions.
2. Determine the severity of the issue.
3. Consider your position.
4. Refocus the conversation.
5. Address them privately.
6. Ask them to explain.
7. Identify the problem.

How do you approach an employee about inappropriate comments?

How to Respond to an Offensive Comment at Work

1. What the Experts Say. There’s no denying that this is a tough situation.
2. Accept your emotional response. It’s normal to feel mad, upset, or confused.
3. Weigh the benefits of speaking up…
4. …
5. Don’t accuse.
6. Explain your reaction to the comment.
7. Ask a question.
8. Share information.

What do you do when a coworker says something is inappropriate?

Option 1: Speak With Him or Her The neutral thing to do in the moment is to clarify, right then and there, what that person just said. According to Foss, this is a non-threatening option that guides the person into realizing “that they said something dumb, offensive, or out of line and prompt an apology.”

How do you deal with inappropriate people?

How to Handle Inappropriate Behavior

1. Tip #1: It’s not your fault.
2. Tip #2: You decide how important it is to you.
3. Tip #3: Ignore it in the moment and remove yourself from the situation.
4. Tip #4: Document with date, time, place, and specifics of the behavior.
5. Tip #5: Involve another person.

How do you deal with inappropriate customer comments?

Here are 4 suggestions for how you can handle inappropriate customers like a pro:

1. 1) Set Clear Boundaries From The Beginning.
2. 2) Stand Your Ground.
3. 3) Walk Away if Conversation is Making You Uncomfortable.
4. 4) If All Else Fails, Transfer Ownership or Close Them Out.

What do you say when someone says something is inappropriate?

Try using “I” statements to maximize the impact of your message. This could be a gateway for a more meaningful discussion. You could say something like, “You probably didn’t mean it that way, but I felt uncomfortable by your comment” or “I’m really hurt by what you just said.”

How do you tell someone to stop being inappropriate?

3. Speak up if it feels appropriate to do so

1. Explain rather than accuse.
2. Express the comment’s impact on you.
3. Ask questions.
4. Call it out.
5. Ignore, change the subject, or walk away.
6. Take action with an authority if possible.
7. If you’re in a position of leadership.

How do you respond when a client hits on you?

Speak up

1. Draw your line. Building rapport through casual conversation poses a slight danger.
2. Share. If a customer is flirting with you, tell your boss immediately.
3. Lay down the law.
4. Don’t accept.
5. Keep your hours.
6. Be kind — to a point.

What is inappropriate comment?

The definition of inappropriate is someone or something that is not within the bounds of what is considered appropriate or socially acceptable.