What computer knowledge is required for BPO jobs?

Qualification required for BPO job Computer knowledge, the ability to browse the internet, ability to send and receive emails, good typing speed, expertise in M.S. Office is required. Patience at taking calls and replying to queries, interpersonal skills and good listening skills and a presentable voice is a must.

Why computer skills are important for BPO job?

It’s important to have strong computer skills when working at a call center. Most of your day will be spent working on various computer software so you’ll need to have basic typing skills at least. The faster you type, the easier your job will be.

What are the key skills required in a BPO jobs?

7 Important Call Center Skills Every Agent Should Have

• Clarity in Communicating. Keeping conversations clear and productive helps both in resolving customers’ issues as well as making a good impression.
• Technical Proficiency and Understanding in/of Products/Services.
• Patience.
• Empathy.
• Problem-Solving and Flexibility.

What are basic computer skills for jobs?

For more computer skills popular among administrative or clerical jobs, here is a list.

• Microsoft Office.
• Microsoft Excel.
• Microsoft PowerPoint.
• G Suite for Business.
• Email Management.
• Information Management.
• Data Entry.
• Digital Calendars (Google, Outlook, etc.)

What is technical domain skills in BPO?

Technical skills and domain knowledge Technical skills allow the employee to resolve issues faster, while mastery over domain allows the worker understand the environment and recognize patterns, thus bringing value to the call center job.

What computer skills are important?

Your ability to use a variety of computer programmes is an important skill to put on your CV and in a future career. Not only does computer literacy help in applying for jobs, but it may also increase your salary as you are able to take on more responsibilities.

What are the skills required to work in BPO?

Speaking English is the basic skill you should have, in order to work in BPO. Communication skills is the second most important skill you should possess, because if you are not able to communicate properly with the client, you will not be entertained by the company.

Which category should I Choose in BPO/KPO?

BPO/KPO have two category international and domestic if you think you are not good enough then you can start from domestic.

What are the skills required to become a Microsoft Word Expert?

If he or she is not an expert then must at least know Ms-Word, Ms-Excel for storing data etc., and important file of the company. A candidate must have a typing speedo of minimum 20 words per minute and an accuracy of at least 80\%. As the company not only need work from the employees, but they need some fast and more work.

What is the meaning of BPO in business?

BPO means Business Process Outsourcing. Some companies in India and Overseas give a part of their business other than main line o activity to other firms. This is done because to do those by themselves it may need more establishment expenses like space,salary equipment etc. But in comparison it may not bring much profit.