Guidelines

How do I complain to Emirates NBD?

How do I complain to Emirates NBD?

  1. Log in to Mobile Banking.
  2. Swipe left on the main screen.
  3. Click Contact us section.
  4. Click Send us Feedback.
  5. Select complaints and enter the required details.

Is NBD customer care number toll free?

011 971 600 540000
Emirates NBD/Customer service

What is Emirates NBD email address?

[email protected]
Contact our -24hour Call Centre on +971 600 54 0000, where our staff will be pleased to assist you. Alternatively, you can email us directly at [email protected] – please note that additional personal information or account details should not be included in this message for security reasons.

How can I cancel my Emirates NBD credit card from outside UAE?

If you wish to close your Credit Card, please ensure you have cleared the total Card outstanding and place a request to cancel the Card by calling at our 24/7 call center 600 54 0000. Once you receive the card closure confirmation, you may proceed to shred and destroy the card.

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Is 600 a toll free number?

In case toll free numbers, which starts with 800 so 600, are converted to landline, consumer who are calling from their personal mobiles will be charged.

How do I check my NBD transaction status?

Please call 600540000. Authenticate yourself with your 16 digit card number and 4 digit PIN as an Emirates NBD customer. Press 1 for choosing the accounts option and Select the account for which E-Statement is required. Select option to receive your last statement by Email.

Do I need to cancel an expired credit card?

At this point, you should destroy your expired card to prevent identity theft and fraud. While the card can no longer make transactions, your name and the card number can still help an identity thief establish a new identity.

Can I close my UAE bank account online?

It’s not possible to close your account online and the process needs to be done in person – it’s best to head down in the morning as most banks across Dubai shut in the afternoon. Once you’ve emptied your account, you’ll need to ask your bank teller for an account closure form.

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Can I get credit card with low salary?

If you’re looking for a credit card with a minimum salary of AED 3000 in the UAE, then there are no banks that offer a credit card for the minimum salary of AED 3000. The lowest required minimum salary is AED 5000. If your monthly salary is lesser than the requirements, you need to have a savings of AED 3000.