How do I get a wheelchair assistance at O Hare?

To assist with you through O’Hare, each airline offers wheelchair assistance to passengers with mobility issues. This service can assist you in traveling to or transferring between gates. Each airline coordinates their own wheelchair assistance. Contact your airline prior to travel to add this to your reservation.

What is Meet assist service?

The Meet & Assist service is for those who rarely go to the airport and may need assistance. A Personal Manager will accompany passengers in the general queue and provide maximum assistance during check-in and passport and customs control.

What does special assistance mean?

If you’re a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as ‘Special Assistance’, when travelling by air. This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey.

What does non disability Assistance mean?

Nonindustrial Disability Insurance (NDI) provides partial wage replacement to eligible State employees who have a loss of wages due to a non-work-related disability. A disability is an illness or injury that prevents you from performing your regular work.

Do you pay for wheelchair assistance at the airport?

Airlines are required to make one available to you, at no cost, in person at the airport or by telephone during the times they are operating.

What is special assistance?

Special Assistance helps pay the cost of living in an adult care home, family care home, rest home or assisted living facility. The Special Assistance beneficiary’s income is used to help pay for the cost of care.

How do I get a Volaris wheelchair?

If you require a wheelchair, you can request it when purchasing your flights, at the counter before your flight or through our Call Center. For information on the price of the service, please refer to additional services fees. The price for this service is per customer, per flight, and is not transferable.

Is ohare pet friendly?

O’Hare International Airport (ORD) pet relief areas are located inside security in the Terminal 3 Rotunda and outside security on the lower levels of Terminals 1, 2 and 5. All animals must be accompanied and leashed by the owner.