Guidelines

How reliable is Kilimall?

How reliable is Kilimall?

Kilimall has a consumer rating of 3.5 stars from 4 reviews indicating that most customers are generally satisfied with their purchases. Kilimall ranks 150th among Marketplace sites.

Does Kilimall have pay on delivery?

Payment on delivery is no longer available for any order in any location. Payments have to be made online to facilitate processing and delivery of an order. Kindly choose “Online Payment” and complete your payment within 24 hours and you could get more Kilimall cash rewards as earlier you paid your bill.

Can jumia products be trusted?

Jumia takes product authenticity very seriously. It is each seller’s responsibility to source and sell only authentic products. The sale of fake or counterfeit products is a breach customer trust. An aggrieved customer can and will post a negative product review and rate your product poorly.

Does Kilimall deliver on weekends?

Delivery of the packages should be scheduled for within 12hours to the warehouse (except on weekends) However, speed is vital in this process.

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How long do Kilimall take to deliver?

between 3-5 days
Deliveries will take between 3-5 days. After an order has been made we will call you to confirm the order and you will be informed in case payment needs to be made for the order to be confirmed. We deliver in Nairobi and to other parts of Kenya as well.

How do I cancel a Kilimall order?

2. How to get the refund after paid?

  1. Open Kilimall APP, login > Account > My Orders.
  2. Tap on “Pending Dispatch” or “In Transit” > View the relative order.
  3. Tap on “Apply Refund”.
  4. Choose the reason for the refund, then Tap on “Submit”.
  5. To cancel an order( Unpaid), follow the following steps:

Is Jumia legit in SOuth Africa?

BIG FRAUD – Share-za.com aka (JUMIA) is a pyramid/ponzy scheme and defrauded thousand of SOuth Africans. Share-za.com claims to be part of JUMIA Online ecommerce company and Jumia Share, but they have to association with JUMIA.

Is Jumia online shopping real?

Jumia is your number one online shopping site in Nigeria. We are an online store where you can purchase all your electronics, as well as books, home appliances, kiddies items, fashion items for men, women, and children; cool gadgets, computers, groceries, automobile parts, and more on the go.

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What does in transit mean in Kilimall?

In Transit: After seller dispatch, before customer confirm received. Completed: After the customer receives the package and confirms the order. Canceled: If a customer cancels before dispatch or applies for after sales.

Who started Kilimall?

Yang Tao
Kilimall was founded by Yang Tao in July 2014 and is based in Nairobi, Kenya.

How do I get a refund from Kilimall?

2. How to get the refund after paid?

  1. How to get the refund after paid? Open Kilimall APP, login > Account > My Orders.
  2. Open Kilimall APP, login > Account > My Orders.
  3. Tap on “Pending Dispatch” or “In Transit” > View the relative order.
  4. Tap on “Apply Refund”.
  5. Choose the reason for the refund, then Tap on “Submit”.

Do Jumia sell fake products?

Jumia takes product authenticity very seriously. It is each seller’s responsibility to source and sell only authentic products. The sale of fake or counterfeit products is a breach customer trust.

How many customers does Kilimall have in Kenya?

Currently, the website boasts of more than 3 million customers in three countries: Kenya, Uganda, and Nigeria. The platform also gives sellers a chance to market and promote their products. To sell products on Kilimall, you must be registered as a seller on the platform.

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What products can I Sell on Kilimall?

Sellers must operate within the scope of Kilimall sales categories and they must never run out of stock. The permitted products for sale include phones and tablets, fashion, home and appliances, electronics and office, kids’ stuff, and automotive. Certain items are restricted for sale on the platform.

What is Kilimall and how does it work?

The Kilimall website allows entrepreneurs to use the platform to sell their products in the marketplace. Just like the other e-commerce platforms, Kilimall has put in place some requirements which have to be fulfilled before one is accepted as a seller.

How do I register as a seller on Kilimall?

You can follow the following procedure to create an account and register as a Kilimall seller. Visit the Kilimall seller center – The page contains the benefits that you can get if you become an online seller At the bottom of the page click on the tab that reads “Join Kilimall”