Guidelines

Is FASTag linked to vehicle number?

Is FASTag linked to vehicle number?

Once your FASTag registration is complete, your FASTag account will be created. To link your FASTag to your Paytm wallet, you will have to provide your wallet ID, vehicle number, RFID number, email address, mobile number. Additionally, you can use the same FASTag for multiple vehicles, if you own any.

How do I change my engine number to FASTag in number?

How to Change Chassis Number to Vehicle Number in Fastag?

  1. Login to your FASTag portal with the help of the User wallet id and password.
  2. Upload the scanned copies of the RC of the vehicle and your details will be verified.
  3. After verification of details, your Vehicle Registration number will be updated.
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How do I know which number is linked with FASTag?

Those who have registered their mobile number with NHAI Prepaid Wallet can know the balance by giving a missed call at +91-8884333331. Users who have linked their FASTags to other prepaid wallets won’t be able to avail of this facility. The number is toll-free and the facility is available round the clock.

Can I change vehicle number in FASTag?

Please understand that Email id and registered mobile number cannot be changed. If you want to change your Vehicle Registration Number (VRN), please share your vehicle RC scans with us. RFID/handheld Scanner not working at Toll? Please reach out to NHAI on their Toll free number – 1033 for resolving your issue.

What is the number to check FASTag balance in vehicle?

If you are a prepaid FASTag customer and have registered your mobile number with the prepaid wallet of the National Highways Authority of India (NHAI), you can know your balance by giving a missed call to the toll-free number: +91-8884333331. This is available 24×7.

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Is FASTag a car specific?

No, FASTag is issued after submission of KYC documents for every specific vehicle. Suppose a FASTag is purchased for a car and has been used in a truck, then such FASTag will be blacklisted.

How can I activate FASTag without RC?

As the vehicle is not registered with the government. It’s not possible at all. To have a Fastag account, you require all the details including the permanent registration number. Even if you are going through Paytm you need to upload the smart card which contains the permanent registration number.

How can I check my FASTag balance without mobile number?

You can either check your recent SMS for your FASTag transaction, which will show you your current FASTag balance. Alternatively, if you have the NHAI FASTag, then you can also give a missed call at the toll-free number- +91-8884333331, which is available 24*7.

What happens to FASTag when I sell my car?

If you sell your four-wheeler without removing or closing your FASTag, the new owner of your vehicle will continue to use your FASTag and the money will be deducted from your prepaid wallet. Without having the FASTag, the user will have to pay double the toll amount.

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Can I have multiple FASTag for same car?

At the time of activation, you just need to the application along with the KYC (Know Your Customer) documentation as per the KYC policy of the bank and Registration Certificate (RC) of the vehicle. Since FASTag are linked to KYC of Owner and RC. One Vehicle can have one FASTag only.

Do two wheelers require FASTag?

From midnight today, FASTag will become mandatory. This means that all across the country toll tax could be paid only through FASTag. However, two-wheelers are exempted from FASTags. FASTag is an electronic toll collection system implemented by the National Highway Authority of India (NHAI) which is, RFID based.