Why costcos return policy is so good?

Costco always has the customer in mind and wants to guarantee that the customer feels fully satisfied with the product they are purchasing. So besides a few exceptions (no electronics after 90 days, diamonds needing authenticity after 48 hours, or cigarettes and alcohol), Costco’s return policy is extremely generous.

What does Costco do with all their returns?

Costco typically puts returned products that are unused and undamaged, such as home goods and electronics, on the store floor at a discounted price as of 2021. For used and damaged returns, Costco sends these items to Grade A/B liquidation auctions, and groceries are disposed of.

How lenient is Costco return policy?

Costco’s refund policy is very lenient when it comes to this common scenario. “It helps if you have the receipt or original product packaging, but it may not be necessary to process your return,” the warehouse club says online.

What things can you not return to Costco?

Cigarettes and alcohol: Costco does not accept returns on cigarettes or alcohol where prohibited by law. Products with a limited useful life expectancy, such as tires and batteries, may be sold with a product-specific limited warranty.

Can I return a TV to Costco without the box?

Yes. You do NOT need the original packaging or product manual in order to return the product to Costco. But, you do need all of the parts and accessories that came with the product. This is a wonderful feature, especially when you’ve had a product for a while and no longer have any of the original packaging.

What is Return abuse?

Return abuse is a form of “friendly fraud” where someone purchases products without intending to keep them. Perhaps the best known form of this abuse is “wardrobing” or “free renting” – in which the person makes a purchase, uses the product(s), and then returns the merchandise.

Is it illegal to wear clothes and return?

The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.