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What should I do if I got a fake product from Amazon?

What should I do if I got a fake product from Amazon?

Well, here’s how you can get a refund if you get a fake product from Amazon or Flipkart….Do not accept if it seems altered in any manner.

  1. Record a Video While Opening the Package.
  2. Contact the Amazon/ Flipkart Customer Care.
  3. Lodge a Complaint with Consumer Helpline.

Does Amazon offer buyer protection?

We want you to buy with confidence anytime you make a purchase when using Amazon Pay. That’s why we guarantee purchases from third-party merchants when payment is made using Amazon Pay for qualified purchases on third-party websites.

Is Amazon allowed to sell fake stuff?

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Products offered for sale on Amazon must be authentic. The sale of counterfeit products is strictly prohibited. We work with manufacturers, rights holders, content owners, vendors, and sellers to improve the ways we detect and prevent inauthentic products from reaching our customers.

What should I do if I buy fake goods?

If you suspect that someone is producing or selling counterfeit goods, you can submit a report online to the National Intellectual Property Rights Coordination Center. Other federal agencies that investigate reports of counterfeit goods include: The U.S. Consumer Product Safety Commission.

What to do if you think your Amazon purchase is fake?

What to Do If You Think Your Amazon Purchase Is a Fake. 1 Stop using the thing. If there’s something suspect about the thing you’ve purchased and you’re unsure of its authenticity, stop using it immediately, 2 Write to the seller. 3 File an “A-to-z Guarantee” claim. 4 Contact your credit card company. 5 Write to the brand.

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How do I get a refund on an Amazon order?

If you’re not successful with the seller, reach out to Amazon customer service and activate the company’s A-to-z Guarantee, which allows you to request a refund if you received an order that is different from what you expected and you have already requested a return with the seller.

What should you do If You’ve Been Scammed on Amazon?

The better news is that Amazon guards its reputation fiercely. If you’ve been scammed by a fake seller that disappears into the night, just contact Amazon’s customer service department: odds are pretty good that they’ll be eager to return your money. The above article may contain affiliate links, which help support How-To Geek.

What does it mean when an item is sold on Amazon?

If an item is marked as sold by [company name] and Fulfilled by Amazon (note the capital letter), it’s been shipped to an Amazon warehouse and checked beforehand. If anything goes wrong with this item (which can still happen), Amazon will generally be very quick to resolve the issue.