Questions

How do I permanently delete my Couchsurfing account?

How do I permanently delete my Couchsurfing account?

Permanently Close your Couchsurfing account

  1. Go to the Couchsurfing Request Submission page.
  2. Select My Account in the Category dropdown menu.
  3. In Sub Category, choose Reactivate/Deactivate/Delete.
  4. Under What do you need help with?, select Deactivate or delete my account.

Can you delete Couchsurfing account?

In order to deactivate or cancel your account, please click on the “Deactivate Your Account” button at the bottom of the page. Deactivating your account will completely hide your profile and you will no longer receive emails from Couchsurfing.

How do I reactivate my Couchsurfing account?

If you deactivated your account at some point to take a break, you can reactivate your account on your own by going to the Couchsurfing login page, entering your email and password, and then clicking the “Reactivate” button.

How do I contact Couchsurfing?

Account Information You may deactivate your account at any time by contacting [email protected].

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How do I delete my Couchsurfing profile picture?

To delete a photo, go to the Photo tab of your profile, move your mouse over the photo that you would like to delete and then click the trash can icon in the upper right-hand corner of the photo.

Do you have to pay to use Couchsurfing?

Many of us have seen this coming, but after nearly two decades of helping people travel the world for free, it’s official. Couchsurfing is no longer free.

How do I delete messages on Couchsurfing app?

While you may move messages and requests to your “Archived” folder, messages sent through the Couchsurfing system can’t be deleted at this time.

Does Couchsurfing still exist?

Yes, Couchsurfing is generally safe and totally legal and yes, it still exists – although the community is not as active as it was in its heyday (around the late 2000s).

How can I get my money back from Couchsurfing?

Refunds are not available for any Couchsurfing contributions or Verification purchases after May 14th, 2020. If you no longer want an active contribution plan, please cancel it to prevent future charges. Refunds for Verification purchases made or started before May 14th, 2020, please contact our support team.

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How do I cancel a Couchsurfing payment?

You can cancel your Couchsurfing contributions at any time, and you will continue to have access to the Couchsurfing service through the end of your contribution period. To cancel, please contact our Support Team.

Does Couchsurfing show who looks at your profile?

What this means is that when someone views your profile, they will see who you are, what you are all about, and what others have to say about you, either as a friend, a traveler, a guest, or a host. You can see the same about others.

How do I deactivate or cancel my CouchSurfing account?

Contributing members with an active Couchsurfing account, can deactivate their profiles from the Account & Settings page on the website. In order to deactivate or cancel your account, please click on the “Deactivate Your Account” button at the bottom of the page.

What should I do if my CouchSurfing account has been hacked?

If the email address that you used to create your Couchsurfing profile has been hacked, you should also change the email that is associated with your account. If a hacker has access to your Couchsurfing-related email, they can use it to reset your password and gain access to your account. How do I report a problem? Please contact us!

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Can I create another profile on CouchSurfing?

Please contact our support team, if you do not have access to the account’s email address. You can find more details about how we use and store your data along with other important information in our Privacy Policy. Please note that our Terms of Use prohibit members from creating another profile on Couchsurfing.

Who can see my report on CouchSurfing?

Only members of the Trust and Safety team will be able to see your report. All reports are confidential and will not be discussed with anyone outside of the team, unless we need to work with law enforcement or obtain legal advice. I met a Couchsurfer and the experience was negative, what should I do?