What are the five best practice performance indicators?
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What are the five best practice performance indicators?
- 1 – Revenue per client/member (RPC) The most common, and probably the easiest KPI to track is Revenue Per Client – a measure of productivity.
- 2 – Average Class Attendance (ACA)
- 3 – Client Retention Rate (CRR)
- 4 – Profit Margin (PM)
- 5 – Average Daily Attendance (ADA)
What are some of the characteristics of a good key performance indicator KPI )?
Good KPIs:
- Provide objective evidence of progress towards achieving a desired result.
- Measure what is intended to be measured to help inform better decision making.
- Offer a comparison that gauges the degree of performance change over time.
How do you measure good practices?
- Measures should be both strategic and operational.
- Measures should be balanced.
- Track both leading and lagging performance.
- Don’t get lazy in identifying measures.
- Be clear on what you’re trying to measure.
- Get your people involved.
- Collect comparative data.
- Set SMART Goals.
How do you improve performance measures?
Here are the 5 steps to create measurable and actionable KPIs.
- Step 1: Establish Goals & Objectives.
- Step 2: Establish Critical Success Factors (CSF) from the Goals & Objectives.
- Step 3: Establish Key Performance Indicator (KPI) from CSF.
- Step 4: Collect Measures.
- Step 5: Calculate Metrics from Measures.
- Conclusion.
What makes a good performance measure?
A good performance measurement system should have the following characteristics: It should be based on activities over which managers have control or influence. It should be measurable. When appropriate, the actual results should be compared with the budgeted results, standards, or past performance.
What are three performance measurement practices?
Tip. Graphic rating scales, management by objectives and forced ranking are three methods used to measure employee performance.