Questions

Why is my Xfinity bill higher this month?

Why is my Xfinity bill higher this month?

Expired new customer discounts are the most common reason for Xfinity customers to get a higher bill. New customer discounts typically last 12 months, at which point the bill goes up $10–20 per month to the full price of service. Price increases after 12 months on most plans (when the “new customer” discount expires).

How can I avoid Comcast fees?

Here are five easy ways to lower your Xfinity bill:

  1. Choose a TV package with fewer channels.
  2. Lower your internet speed.
  3. Stop going over your data cap.
  4. Get rid of rental equipment.
  5. Negotiate your monthly cost.

How long will Comcast let you go without paying your bill?

If you don’t make a payment within four days, this plan will be cancelled, and your service will be interrupted. If you don’t pay your regular monthly charges, it’ll cancel this repayment plan and result in service interruptions.

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Will Xfinity lower my bill if I threaten to cancel?

You can reduce the services AND the bill amount without paying any cancellation fees. You only get a cancellation fee if you cancel ALL services. As long as you keep at least one service, (internet in your case as per the question), then there is no ETFs.

What is a soft disconnect with Xfinity?

Actually a soft disconnect is simply the order date of the non-pay disconnect. To determining that payment has not been received for a service after a date for which an account holder responsible for the service has been sent a disconnection notice.

Does Xfinity give extension on my bill?

Your new due date takes effect on the second bill after your request is completed. If you have automatic payments set up, they’ll automatically update to match your new due date. The change needs to be made by the person in the home with the “primary” username Xfinity ID (usually who your account is under).

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Does Xfinity charge for WiFi?

Xfinity WiFi is included at no additional charge for all Xfinity Mobile customers, as well as eligible* Xfinity Internet customers.

How long does Comcast take to disconnect service?

Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.

Does Comcast charge for a technician visit?

I don’t believe this is unique to Comcast…Any company, any business usually charges for a technician visit, when they are making a repair call. If you are going to do a repair visit, usually is a good idea to have a plan, or warranty guarantee on certain items in the house.

What happens if you ask Comcast upfront what they will charge?

If you want them to check an outlet to see if it’s working, then you’ll most likely be charged. It’s probably a good idea to ask upfront what Comcast will charge so there’s no surprises with a bill. Cyber espionage is on the rise. Your organization’s network could be at risk from organized criminals.

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How do I avoid paying Comcast Xfinity installation fees?

The easiest way to avoid paying a Comcast Xfinity installation fee is to choose self-installation when you pick out your TV or internet package. You can do this online, in-person, or over the phone—just let your Xfinity rep know you want to self-install or look for the option to self-install when you go through the online checkout.

Why is Xfinity not working at my house?

There’s never been Xfinity service at your house before, so a professional technician needs to install a cable line to your home. Your house hasn’t had active Xfinity service for 12 months or longer. This means a tech needs to check that the cable line is still delivering a signal.

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