Can hotels share information?

It can be scary or intimidating when the police ask for your hotel guest’s information. Because almost every authority and jurisdiction require guests to give their information to be available to any law investigation even without a warrant, but you must never forget the guests’ rights.

Do hotels have records of guests?

Hotels have always kept logs on their guests, tracking previous stays, comments and complaints, even which pay-per-view movies you ordered.

How is hotel staff supposed to maintain the confidentiality and privacy of the guests?

Hotel room privacy shall be maintained by respecting the guest’s intimacy and personal time. They have access to all files, data, rooms and even personal access in hotels. Hence, regulating the possibility of disclosure of personal data of the guest by the staff is crucial.

Can hotels disclose Guest information in India?

Currently, all hotels in India use a manual register with over 20 fields to record the details of guests who check in. This data is later shared by hotels with the police authorities as mandated by the law.

Why is it necessary to get the some personal information from the guests prior to their admission as hotel guests?

Getting your Guest Information Right Guest data provides insights into their profile type, purchasing behavior and unique preferences. Therefore, capturing the most relevant data is key. This enables your hotel to provide hyper-personalized service.

Are hotel records confidential?

But, the court went on to state that hotels have an interest in keeping their records private. But that is because the records belong to the hotel, not the guest, and the records contain information that guests have voluntarily disclosed to the hotel.”

Do hotels keep your information?

Many hotels collect facts beyond this, storing information about past questions or comments you have made, your travel habits, account numbers for frequent flyer or hotel programs, and hotel preferences. The purpose of storing most of this data is to improve your stay by customizing services to fit your preferences.

Why is it necessary for hotels to generate a profile and history of their guests?

By using historical data from past bookings, hoteliers are able to make predictions about guests’ future behaviours and their spendings. While the goal remains the same, technology has made it possible to not only keep track of guest’s past spendings but also to forecast how much they’re willing to spend in the future.