Which car after sales service is good?

Speaking of customer experience, according to JD Power survey for 2019, Hyundai tops the chart when it come to after-sales service satisfaction with 903 points out of 1000. Tata Motors takes the second spot with a score of 870 while Mahindra claims the final spot on the podium with a tally of 863.

What is after sales service in automotive industry?

Automotive after-sale service includes repair, maintenance, rescue, information consulting, insurance, spare parts, modification and renting of cars, etc.

Is Mahindra service reliable?

Mahindra’s basic vehicles are highly reliable. This is also why they are very popular in the Tier-II, Tier-III cities and villages. For example, the Bolero does not have any high-end electronics. Any minor problem in the vehicle can be repaired by a roadside mechanic.

How is after sales service of Nissan?

Nissan has been famous in India for extremely poor A.S.S. (after sales service) which is the service of the car after it is bought. Spare part availablity – Extremely poor.

Is Mahindra after sales service good?

The answer is YES!! Mahindra Dealership provide very good service and they also care for your vehicle after service. You can take appointment for your vehicle’s service according to your time with the help of “With You Hamesha” App. They keep good transparency in time estimate and cost estimate with customers.

Are Mahindra cars safe?

Mumbai, November 10, 2021: Mahindra surpassed its own safety records and secured 5-star Global NCAP rating for XUV700.

How does Mahindra measure the success of its customers?

At Mahindra, we follow an internal metric called the ‘Customer as Promoter Score’. This is one of the ways in which we measure the success of our businesses by their level of customer-centricity. This is designed around our goal to create and sustain a positive experience for our customers, because of whom we exist and prosper.

Is Mahindra an ethics-centric company?

We are known in the business community for being an ethics-centric organisation. We have always believed in doing business with a larger social purpose, keeping in mind the welfare and growth of the communities we serve. At Mahindra, we follow an internal metric called the ‘Customer as Promoter Score’.

What is the size of Mahindra?

Mahindra is a USD 20.7 bn federation of companies based in Mumbai, India, that employs more than 240,000 people in over 100 countries. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world’s largest tractor company; by volume.

How is Mahindra agri-business portfolio?

Under his leadership, Mahindra’s Agri-business portfolio, comprising fruits, Micro irrigation, seeds, crop protection inputs, organic food, and dairy, has been working tirelessly to deliver prosperity to farmers across the globe. Today, Mahindra Agri is one of India’s largest fruit exporter with a strong customer base in Europe and South East Asia.